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Our Privacy Policy

1 Introduction

Welcome to our Robot Investment Corporation’s website (hereinafter referred to as Robot Corporation). By visiting our website, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy. We reserve the right to amend this Privacy at any time. If we change our Privacy Policy, we will post those changes or the amended Privacy Policy on our website and the changes take effect immediately without notice. After posting, it means you accept the changes. Please check back to update our changes regularly.

2 Collection of Personal Information

In order to access information and purchase at the website: robot.com.vn, you may be required to provide some personal information such as your full name, email account, address, contact phone,... In addition, we may also collect information about the number of visits, including the number of webpages you view, the number of links you click and other information related to the connection to our website: robot.com.vn. We also collect information that your web browser records when you access such as the IP address, types of browser, code languages, time and addresses that direct you to our website. We do not assume any responsibility related to the law of the declared information.

3 Use of Personal Information

Robot Corporation collects and uses your personal information for the appropriate purpose and fully complies with the content of this Privacy Policy. When necessary, we may use this information to contact you directly in forms such as email, phone, messages, etc. If you subscribe to email notification, you can also receive emails providing new updated information, products, services, upcoming events or recruitment information,...

4 Personal Information Sharing

Except for the case of “Use of Personal Information” as stated in this Privacy Policy, we undertake not to disclose your personal information to the outside. In some cases, we may hire an independent unit to conduct market research projects and then your information will be provided to this unit to carry out the project. This third party will be bound by a confidentiality agreement whereby they may only use the information provided for the purpose of completing the project.

 We may disclose or provide your personal information in the following cases where it is absolutely necessary:

  • By the request of law enforcement agencies.
  • In cases where we believe this will help us protect our legitimate rights to the law.
  • Emergency and necessary situation to protect the personal safety of members of Robot Corporation.

5 Accession and Edition of Personal Information

  • In case, there is a change in personal information such as changing your address, email account, name, phone number, you can also access and edit your personal information according to the appropriate links that we provided.
  • If you wish to cancel your registration, you may notify our support team via email this will be assisted by the support staff to cancel your personal information

6 Protection of Personal Information

When you send your personal information to us, you agree to the terms we stated above, Robot Corporation is committed to protecting your personal information in any way possible. E-commerce activities of Robot Corporation including ensuring the ability of customers’ information security during the transaction process will be certified by the Ministry of Industry and Trade of The Socialist Republic of Viet Nam. 

Robot Corporation also recommends that you abide by the following guidelines in order to protect your personal information including:

  • Do not disclose your name/ username and password to anyone, write or use in a place where people can identify and copy this information.
  • When setting the password, you should not choose easily identifiable information such as your full name, date of birth, phone number or some recognizable characters/numbers from your name, date of birth, phone number.
  • Log out of the system and browser when leaving the computer, even for a short time. If you are using a public computer, you should log out of and close all open websites.
  • When you suspect your password has been revealed, you must change your password immediately, in case of necessity, you have to notify and request assistance from Robot’s support staff.

 In the case of illegal transactions conducted with your account or personal information without authorization or due to errors, inadvertent or intentional. Robot Corporation understands that you will bear all losses or liabilities under the law when such transactions are made.

7 Cookies

  • Cookie is a small piece of data that is stored on your hard disk of the computer by the webserver. Cookies are not used to run programs or infect viruses on your computer. Cookies are assigned to your computer and can only be read by a web server on the domain that issued the cookie to you.
  • Robot Corporation uses “cookies” to help personalize and maximize the efficiency of your online time when accessing the Robot Corporation without re-registering available information.
  • You can accept or decline cookies. Most browsers automatically accept cookies, but you can change the settings to refuse all cookies if you prefer. However, if you choose to decline cookies, it may interfere and adversely affect some cookie-dependent services and features of Robot Corporation.

8 Regulation of Spam Mail

  • Junk Email (Spam) is the email sent to fake the identity and reputation of Robot Corporation. Robot Corporation affirms to send email to you only when you register or use the service from our system.
  • Robot Corporation commits not to sell, rent or lease your email account from third parties. If you accidentally receive unsolicited email from our system due to an unintended cause, please click on the link to refuse to receive the attached email or notify Robot’s Staff directly.

9 Policy Changes

Robot Corporation can completely change the content in the Privacy Policy without prior notice, to suit the requirements of the Corporation as well as the requirements of feedback from customers. When updating the content of this policy, we will revise the “Previous Updated Time” at the end of this policy.

  This Privacy Policy content applies only to Robot Corporation. We encourage you to read carefully the Privacy Policy of the third-party websites before providing your personal information. We are not responsible in any way for the content and legality of third-party websites

 

For further information, please contact:

  • Robot Investment Corporation
  • Tax Code: 0302648340
  • Representative Office: 112A Cach Mang Thang Tam Street, Ward 7, District 3, Ho Chi Minh City
  • Hotline: 1900 6367 52
  • Fax: (+8428) 3930 7478
  • Email Contact:
    +  Sales Service: sales@robot.com.vn
    +  Support Service: support@robot.com.vn
  • Website: https://robot.com.vn